Important Annoucement!
Dear Valued Customers,
Due to a number of extenuating circumstances, including steep increases in domestic shipping costs and deteriorating shipping standards, ABC Plants is forced to close our operations in Canada. After restructuring, ABC Plants will reopen in the US and will still aim to serve the Canadian market.
We thank you for your support over the years and we hope to continue to serve you for your plant needs after the move. Please refer to the information below for details regarding the transition.
Closing Dates
The last regular shipment date for plants will be this Monday, March 20th.
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Sunday, March 19th is effectively the last date to order plants to be shipped within Canada. Options for plants after that date, if available, may be much more limited.
The last shipment date for equipment will be the following Monday, March 27th.
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Sunday, March 26th is the last date to order equipment to be shipped from within Canada.
We will announce if there are any updates or changes to these dates.
Reopening
We hope to reopen in mid-to-late May with a selection of our equipment. We will announce when our prices will be changed in USD and orders will be fulfilled and shipped from the US.
Please note that it will take a while for the production of plants to resume and it could be several months before we are able to ship plants to Canada.
CO2ONE Regulators & Systems
Current CO2ONE owners will maintain their warranty and continued customer support.
After reopening, the CO2ONE regulators and complete systems will continue to be sold. However, as the materials costs have, unfortunately, increased substantially since our first production batch, we must update the current CAD price per unit directly to USD to meet these increases.
Sprouts Points
We have suspended awarding new Sprouts points for the time being as we make this transition. For customers with a Sprouts points balance, you can still redeem your points as usual.
To make getting the most from your rewards easier, we have added several additional discount reward redemption levels and point redemption options.
For customers with rewards remaining after March 27th, we will do our best to accommodate and will likely adjust reward balances to reflect the CAD/USD exchange rate.
We understand that some customers may have questions, please bear with us, as it may take us longer than usual to respond as we work through this transition. We thank you again for your continued support and look forward to serving you again soon.
Sincerely,
The ABC Plants Team